A user has recently highlighted that queue time's were over-estimated. We have looked into this issue and rectified it. The issue occured because we have started using the location on mobile data and incorperating that into our algorithm, as the data from that has improved over time it has been slowly changing the output of the original algorithm. Queue time's were roughly estimated to be roughly double what they were in reality. Thanks to this user for highlighting the issue to us.

A borderkiu user has reported that the original link wasn't working, and has passed the new link to us. Thank you for your information.

There are issues with the customs VMS system, a user suggested we make the paper form downloadable.

We have updated the notice alert on our website. The Malaysian immigration PDF form is now available for download directly from the useful link section - Credit To Malek Phar

Over the past weekend, there was a technical issue with the website - the queue was always showing as zero. The issue has been fixed and we apologize for any inconvenience caused.